Frequently Asked Questions
Everything you need to know about our handcrafted Norwegian glassware.
Where is Hadeland Glassverk products manufactured?
Most of our iconic designs are still handcrafted and mouth-blown at our historic glassworks in Jevnaker, Norway, maintaining traditions that date back to 1762.
How do I care for my handmade glassware?
While many of our modern series are dishwasher safe on a glass cycle, we recommend hand-washing our hand-cut and thin-walled crystal items in lukewarm water with mild detergent to preserve their clarity and shine.
What are your shipping times and costs?
We offer worldwide shipping. Orders are typically processed within 1-3 business days. Delivery times vary by destination, usually taking 3-7 business days for international orders.
Can I return an item if I am not satisfied?
Yes, we offer a 14-day return policy from the date you receive your order. Items must be in their original packaging and in unused condition to qualify for a full refund.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment solutions like PayPal and Klarna for flexible financing.
Do you offer gift wrapping for special occasions?
Yes, we provide premium gift wrapping services and the option to include a personalized message, making our glassware the perfect gift for weddings, anniversaries, and holidays.